Returns & Exchanges
At Nuvio Home, we want you to love your space; if you are not completely satisfied with your purchase, you can return eligible items within 30 days of delivery for a full refund. All returned items must be in their original packaging and in unused condition to ensure a smooth processing experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.
- 2.Pack with Care
Carefully place your items back into their original manufacturer packaging, ensuring all hardware, assembly manuals, and protective padding are included.
- 3.Ship It Back
Affix the provided return label to the outside of the box and drop the package off at any authorized carrier location within 7 days of generating the label.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.